Carnival Media Update: Reputation Circus

Carnival: No reimbursement to US for disabled ship

Curt Anderson, AP, on an inquiry by U.S. Sen. Jay Rockefeller:

Among Rockefeller’s questions was whether Carnival would repay the government for Coast Guard costs in the Triumph case as well as $3.4 million to the Coast Guard and Navy from the 2010 stranding of the Carnival Splendor in the Pacific Ocean.

Who pays the millions for Carnival’s operational failures?

You, it appears.

‘These costs must ultimately be borne by federal taxpayers,’ Rockefeller said … Carnival appears to pay little or no federal income taxes.

Carnival Chairman and CEO Micky Arison:

We remain committed to the safety and comfort of our guests proud of our ability to provide millions of people with safe, fun and memorable vacation experiences.

Such a non-answer, answer. Quite, “memorable.”

When it comes to leadership, “Where’s Micky?”

My take: he is surrounded by lawyers vs. customers.

You should come first.

Real leaders know.

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