Successful CEOs obsess about their firm’s vision, mission, strategy, goals, systems and talent.
They work hard to align their enterprise and people to plans and desired behaviors, and achieve high-quality, cost-effective results.
Performance is constantly measured – often through a set of key metrics displayed on a dashboard.
Large organizations or “solo-preneurs”…this next part is for all of you.
Leaders are also passionate about something else: Culture.
Many factors go into shaping a firm’s culture. I’ll focus on two: Rituals and ceremonies.
Research shows they are critical to organizational culture – and performance and profits.
|The Stanley Cup|
Rituals can vary. They are all around:
-How people greet each other.
-Hand-written, “Thank-you” notes.
-The CEO’s annual party.
-Fundraising or volunteer efforts.
-Honoring a trophy.
So, how can you shape your firm’s culture?
- Start a tradition to symbolize success
- Celebrate success
- Make it a weekly event.
- Let last week’s recipient choose this week’s, and share a story why they made the choice.
- Let the recipient acknowledge the moment, saying what it means to them.
That’s leadership culture.